Privacy Policy

Carrokit B.V. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website www.transportcomponents.nl and use our services.

This policy applies to the website and all products and services offered by Carrokit B.V.

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1. Who we are

Carrokit B.V.
De Sleutel 13
5652 AS Eindhoven
The Netherlands

Phone: +31 (0)85 004 1188
Email: [email protected]

KVK: 77782976
VAT: NL861143048B01

Carrokit B.V. is responsible for the processing of personal data as described in this privacy policy.

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2. Personal data we collect

We may collect personal information from users in several ways, including when users:

  • visit our website
  • register for an account
  • place an order
  • subscribe to a newsletter
  • fill out a contact form
  • communicate with us

The personal data we may collect includes:

  • Name
  • Company name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed via secure payment providers)
  • Order history
  • IP address
  • Browser and device information

Users may also visit our website anonymously where possible.

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3. Legal basis for processing personal data

We process personal data only when we have a legal basis to do so under the General Data Protection Regulation (GDPR). These bases include:

Contractual necessity
To process and deliver your orders.

Legal obligation
To comply with tax and accounting regulations.

Legitimate interests
To improve our website, prevent fraud, and provide customer support.

Consent
When you subscribe to newsletters or accept certain cookies.

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4. How we use your information

We may use the information we collect for the following purposes:

  • To process and deliver orders
  • To manage customer accounts
  • To improve customer service
  • To personalize user experience
  • To improve our website and services
  • To process payments securely
  • To send order confirmations and updates
  • To send marketing emails (only when consent is given)
  • To comply with legal obligations

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5. Data retention

We do not retain personal data longer than necessary.

Typical retention periods include:

  • Order and invoice data: 7 years (legal tax obligation)
  • Customer accounts: as long as the account is active
  • Newsletter data: until you unsubscribe
  • Customer service communication: up to 2 years

After these periods, data will be deleted or anonymized.


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6. Cookies and tracking technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies may include:

Functional cookies
Necessary for the operation of the website.

Analytical cookies
Used to analyze website usage and improve performance.

Marketing cookies
Used to display relevant advertisements or promotions.

Users can manage or disable cookies through their browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

More information may be provided in our separate Cookie Policy.

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7. Sharing your personal data

We do not sell or rent personal data to third parties.

We may share data with trusted service providers when necessary for business operations, such as:

  • Payment providers
  • Shipping carriers
  • IT and hosting providers
  • Email marketing services
  • Analytics services

These parties are only allowed to process personal data on our behalf and must comply with GDPR requirements.

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8. International data transfers

Some of our service providers may process data outside the European Economic Area (EEA).

When this occurs, we ensure appropriate safeguards are in place, such as:

  • EU Standard Contractual Clauses
  • GDPR-compliant data protection agreements

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9. How we protect your data

We implement appropriate technical and organizational security measures to protect personal data against:

  • unauthorized access
  • loss
  • misuse
  • alteration
  • disclosure

Data transmission between the website and users is protected using SSL/TLS encryption.

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10. Your rights under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise these rights, please contact us via the contact details listed above.

You also have the right to file a complaint with the relevant data protection authority.

For the Netherlands this is:

Autoriteit Persoonsgegevens
https://autoriteitpersoonsgegevens.nl

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11. Third-party websites

Our website may contain links to external websites. We are not responsible for the privacy practices of other websites. We encourage users to read the privacy policies of those websites.

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12. Changes to this privacy policy

Carrokit B.V. may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page with a revised update date.

We encourage users to review this page periodically to stay informed about how we protect personal data.

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13. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Carrokit B.V.
De Sleutel 13
5652 AS Eindhoven
The Netherlands

Phone: +31 (0)85 004 1188
Email: [email protected]

Last updated: March 2026